Information Collection
When you request quotes, submit ratings, or use our comparison tools, we collect necessary operational details. This may include your name, email address, phone number, and specific cleaning preferences (such as cleaning type, property type, and preferred date).
We also collect non-identifying technical data automatically when you navigate our platform, including browser type, operating system, and interaction metrics to ensure our service functions correctly.
Purpose of Processing
We use the collected data strictly to deliver and improve our platform services. Specifically, your information is used to:
- Connect you with suitable, highly-rated cleaning service providers.
- Verify the authenticity of customer reviews and ratings submitted to our platform.
- Communicate updates regarding your service quotes and booking requests.
- Analyze platform usage to improve comparison tools and user experience.
Cookies and Analytics
RateMyClean employs cookies and similar tracking technologies to remember your comparison preferences and analyze site traffic. These tools help us tailor your browsing experience. You maintain the right to disable non-essential cookies through your individual browser settings without losing access to our core comparison features.
Information Sharing
We share your specific service request details exclusively with our network of vetted cleaning companies to facilitate accurate quotes. We guarantee that your information is only shared with providers capable of fulfilling your requested service criteria.
RateMyClean does not sell, rent, or lease your personal contact information to third-party data brokers or external marketing agencies under any circumstances.
Your Privacy Rights
You retain complete control over your personal data. Depending on your jurisdiction within the US, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the permanent deletion of your profile, reviews, or request history.
- Opt-out of future platform communications or promotional emails.
Privacy Inquiries
If you wish to exercise any of your privacy rights or have questions concerning how we handle your data, please contact our compliance team using the information below: