Transparency First

Detailed Ratings You Can Trust.

We break down the numbers so you don't have to guess. Explore verified performance scores for cleanliness, punctuality, and overall customer satisfaction to find the perfect cleaning partner.

Inspector holding a clipboard reviewing a freshly cleaned living room
4.9/5 Average

Based on 10,000+ verified customer cleaning sessions nationwide.

Performance Pillars

The Core Service Metrics

Overall Satisfaction

Our aggregated master score combining client feedback, post-service surveys, and dispute resolution rates.

4.9
Out of 5.0

Cleanliness Quality

Based on visual spot-checks and user photo submissions post-clean.

4.8

Punctuality Score

Measures arrival within the scheduled time window and efficient completion.

4.7
Team discussing quality checklist on a clipboard
The Math Behind the Stars

Our Rating Methodology

We don't accept unverified claims. Every rating on RateMyClean is drawn from an aggregate of real, tracked service visits. We weigh recent reviews more heavily to give you the most accurate current performance view.

  • Verified Submissions Only: Reviews are unlocked only after a completed booking cycle.
  • Weighted Recency: A clean done yesterday matters more than a clean from three years ago.
  • Dispute Adjustments: Unresolved customer complaints automatically pull down the reliability score.
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Select your requirements below and we'll match you with a high-rated provider available in your area. For general inquiries, email us at info@ratemyclean.com or call +1 888 220 0168.